You can't put a price on good Customer Service

Van was smart and comfortable.. a great experience!!
Review: Andy the driver was lovely, held up by an accident but great communication and then polite and helpful when taking us to the airport. Van was smart, comfortable and lovely and clean. Great experience!!
Review by: John D. Northampton. 5 Star Google Review (Aug 2026)

Nice to travel in such a luxury taxi.
Review: Great taxi firm, the driver was on time both ways and went out of his his to help us. The vehicle was spotless and it was nice to travel in such a luxury taxi. We will definitely be using them again in the future.
Review by: Ryan Brown. Northampton. 5 Star Google Review (Jul 2026)

Great experience.. highly recommend
Review: Great experience from booking to drop off. Lovely vehicle and good communication with the driver. Would highly recommend.
Review by: Helen Matthews. Northampton. 5 Star Google Review (Jul 2026)

Very professional and cheerful and as expected was very prompt and professional.
Review: My Sons and their friends had the lovely pleasure of Faye taking them to the airport and collecting them on return. It was a very early morning pick up and Faye presented herself in a very professional and cheerful manor. Water was provided for the journey which we thought was a very thoughtful and courteous gesture. The van was impeccably clean and very comfortable. We also booked Faye the following day to do a wales trip and as expected was very prompt and professional. I would highly recommend this private hire company and especially Faye. Thank you for your high standards and expert service
Review by: Alex Robertson. Northampton. 5 Star Google Review (Jun 2026)

Booking process was speedy and efficient
Review: The booking process was speedy and efficient. After making the enquiry they sent confirmation via text and updates when the taxi was on it's way etc. Ali arrived early for both journies, and was polite and friendly throughout - he keeps his car very clean! Will definately be using this company in the future.
Review by: Cathy Slater. Northampton. 5 Star Google Review (Jun 2026)

Seamless excellent service.
Review: Excellent service. Driver Luan arrived and delivered me on time to my event. Returned to pick me up. The whole event was seamless and good. Thoroughly recommend and will use again. Julie
Review by: Julie Trew. Northampton. 5 Star Google Review (Jun 2026)

Excellent in every aspect.
Review: Highly recommend Northampton Premium Travel. Excellent in every aspect. Price, keeping in contact via text, cleanliness of cars, helpfulness of drivers and very reliable.
Review by: Steph Kingsbury. Northampton. 5 Star Google Review (May 2026)

Many diversions, arrived on time.
Review: Ali was helpful and attentive. Despite many diversions we arrived with plenty of time to spare.
Review by: JP. Northampton. 5 Star Google Review (Mar 2026)

Wouldn't go anywhere else for my long distance travel
Review: Brilliant experience as always with Gemma. Safe, steady, efficient and friendly she is just amazing. Wouldn't go anywhere else for my long distance travel.
Review by: Claire Griffiths. Northampton. 5 Star Google Review (Jan 2026)

A relaxing experience throughout.
Review: Review 1.. Just had another smooth journey with Seb. Safe, comfortable and excellent timing! Kept fully up to date by Mark: confirmation of booking, driver's name as added security. It's a relaxing experience throughout. I can't recommend them enough.
Review 2.. Yet another fantastic safe trip through really bad weather, all thanks to Gemma. As always I felt safe, it was a comfortable drive, Gemma was so friendly but also quiet when I needed it. I can't say enough good things about Northampton Premium Travel, i just thank the day I found them
Review by: Claire Griffiths. Northampton. 5 Star Google Review (Dec / Oct 2025)

Brilliant as always
Review: Brilliant experience as always from Northampton Premium Travel! The wonderful Seb got me to my destination in good time (as always) and journey was safe and comfortable (again as always!) I can't praise them enough. Fantastic.. thank you again Mark and all the staff.
Review by: Claire Griffiths. Northampton. 5 Star Google Review (Dec 2025)

Competitively priced and superb communication
Review: Fantastic! Competitively priced and superb communication from Mark throughout the booking process. They text to say driver on the way and for you their number and a tracking link! Will definitely use again.
Review by: Rachel Hudson. Northampton. 5 Star Google Review (Nov 2025)

Punctual, friendly, helpful
Review: A lovely sunny day travelling to Southampton in a nice minibus and driver Mark. Very punctual nice friendly helpful guy very pleasant journey
Review by: Sandie Watts. Northampton. 5 Star Google Review (Oct 2025)

Pet friendly
Review: Mark was really helpful organizing our taxi with our dog to the East Coast. Metin our driver was prompt and helpful too. Would recommend.
Review by: Tara Roskell. Northampton. 5 Star Google Review (Sep 2025)

Drivers could not do enough for us
Review: Very reasonable price, drivers could not do enough for us, provided water and breaks if we needed, and checked we were comfortable in the car, also were flexible with the pick up time when I wanted to leave an hour earlier, and on time with both journeys. Would highly recommended!
Review by: Paula Edwards. Northampton. 5 Star Google Review (Aug 2025)

Perfect taxi service
Review: Perfect taxi service - and reasonable pricing too. Collected and dropped off exactly at the time and place agreed. Easy to contact and immediate response. Could not ask for more and would use again.
Review by: Livia Malanjum. Northampton. 5 Star Google Review (Aug 2025)

1st class
Review: Great service, friendly driver (Robert) first class all the way. Highly recommended!
Review by: Andy Johnson. Northampton. 5 Star Google Review (Aug 2025)

100% recommended
Review: Excellent service 100% would highly recommend we have used them a few times and always a 5* professional service.
Review by: Tracey Coulton. Northampton. 5 Star Google Review (Jun 2025)

Long journey.. extremely competitive rate.
Review: Fantastic service. Last minute booking needed and for a long trip, the team took it without hesitation and offered an extremely competitive rate. No issues with the journey and the driver was great. Highly recommend.
Review by: Sonny King. Northampton. 5 Star Google Review (Apr 2025)

I count myself lucky to have found such a reliable, reasonably priced taxi service
Review: Our driver Seb was brilliant. He arrived after a four plus hour journey to pick us up on time and nothing was too much trouble. I count myself lucky to have found such a reliable, reasonably priced taxi service. Thank you
Review by: Jill Philpott. Northampton. 5 Star Google Review (Mar 2025)

Very professional and personable experience
Review: Very professional and personable experience using premium travel. The vehicles are extremely comfortable and immaculately clean. The drivers are very experienced and make you feel at ease at all times. I am a nervous passenger and had a long distance to travel, but it was made an enjoyable and comfortable trip!
Review by: Angela White. Northampton. 5 Star Google Review (Feb 2025)

Luxury travel for the family back to Manchester
Review: Massive thank you to premium travel Northampton ! After visiting friends in Northampton over the festive period, found the family and I needing transport to take us back to Manchester. After contacting several in the area, managed to speak to Andy at Northampton Premium Travel, his prompt and very polite manner, provided us with very competitive luxury travel and safe journey back to Manchester.
Big thanks once again to the team
Dave, Ang & family.
Review by: David Steele. Northampton. 5 Star Google Review (Jan 2025)

Couldn't have done more to help
Review: Fantastic service - on time, wonderful customer service towards us and our children and couldn’t have done more to help! Thank you so much!
Review by: Emma Eaton. Grange Park, Northampton. 5 Star Google Review (Jan 2025)

Spot On
Review: Very pleased with overall quality of service, comfort of vehicles and friendliness of drivers. Timing "spot on" and the communication re pick up places / timing etc was particularly reassuring. Pleased to recommend.
Review by: Gerry Caygill. Great Houghton (Nov 2024)

Courteous, Friendly and Professional
Review: The delightful Robert picked me up at 6am. Ungodly hour! 1st time I have used this firm. But the trip was great, Robert was courteous, friendly, professional and most importantly left me to wake up without chatter, phone or radio nuisance. Perfect trip, arrived ahead of target, beautiful car, perfect.  Will recommend.
Review by: Lorraine Mackintosh. Northampton. 5 Star Google Review (Nov 2024)

Good communication, very professional.
Review: Second time of using this company and again very impressed. The vehicle was on time, clean and driven well. Good communication from the point of confirming the booking to giving information the vehicle is on its way. Very professional company thank you.
Review by: Raymond hill. Northampton. 5 Star Google Review (Oct 2024)

UK travel and airport journeys
Review: Excellant  service turned up on time vehicles clean, drivers were excellant,price for both journeys very reasonable, I will now use premium travel every time for UK travel and airport journeys
Review by: Adrian Petchey. Northampton. 5 Star Google Review (Oct 2024)

Super flexible with multiple pick ups and drop offs
Review: Great service, on time and super flexible with multiple pick ups and drop offs. Highly recommend great and friendly service at very competitive prices. Will use for all future transport requirements.
Review by: Suzanne. Northampton. 5 Star Google Review (Oct 2024)

Couldn't ask for a better service
Review: Excellent service to & from our destination, the drivers were prompt, courteous & vehicles were immaculate. We couldn't ask for a better service. We will not hesitate to use them again.
Review by: Audrey Peters. Northampton. 5 Star Google Review (Sep 2024)

Private Hire Travel
Review: Andy was everything you could’ve asked for in private hire travel. Punctual, fairly priced, and easy to contact. 100% will be using again.
Review by: Matt Duguid. Northampton. 5 Star Google Review (Mar 2024)

Northampton to Leeds Taxi Journey
Review: Had to bring a car to Northampton needed a taxi back, after looking at reviews picked this company to take me back to Leeds. Andy the driver was very chatty and knowledgeable. The vehicle was immaculate unlike many cars I have been in. The cost a little bit more than the average however if you want clean English speaking driver don’t look beyond this company.
Review by: Dave Sanderson. Leeds. 5 Star Google Review (Feb 2024)

Northampton to Coventry Journey
Review: Booked with Northampton Premium Travel to take my dad to the hospital in Coventry for an appointment. We had Andy pick us up. My Dad really struggles as he has arthritis. There was plenty of space for him in the people carrier and to take his walker also. Andy was very helpful and we had no issues in getting to the hospital on time. Would highly recommend. Very professional and made the day stress free. Thank you
Review by: Tom Manning. Moulton, Northampton (Oct 2023)

Regular Local and Long Distance Taxi Service
Review: This service is amazing. Drivers turn up on time. Very reliable. The cars are very clean, comfortable and professional looking. I have not had any problems at all. All drivers are professional and polite.
Review by: Jenny Potter. Kingsley, Northampton. 5 Star Google Review (Oct 2023)